Rich Ross
Co-founder & Systems Lead
Rich leads the design, testing, and ongoing improvement of the systems we build for clients.
Meet R&L Business Automations
We handle the technical work, so the repetitive work stops landing on you.
R&L Business Automations is founded by Rich and Lynn Ross. We help businesses assess repetitive work and implement practical automation around their existing processes.
Our approach is hands-on.
The work that slows a business down is often the repetitive kind: paperwork, follow-ups, typing the same details twice. We would rather take that work off your plate than hand you another program to learn.
Learn the business, agree on a useful solution, build and test it, then provide the handover or ongoing management the project needs.
How we show up
A solution built around your business, not another login to figure out.
01
We learn first
We understand how the work happens today — the people, the tools, and the bottlenecks — before anything is built.
02
We agree before we build
Scope, price, responsibilities, and any ongoing costs are settled before work begins.
03
We test before you rely on it
The real flow is checked with you before it is put in front of your customers or your team.
04
We hand over, or we keep running it
You take the finished solution over, or we manage and maintain it under the arrangement you chose.
Meet the founders
The people responsible for your system.
Lynn Ross, MBA
Co-founder & Operations Lead
Lynn helps shape the client experience and the operating process that keeps each system aligned with the business it supports.
See how each service works.
A Custom Business Automation project for one workflow, or a complete Managed Front Office we configure, run, and maintain for you.
Let’s look at the process taking up your evenings.
Show us how the work happens today. We will tell you plainly whether automation could help, and what it would take.