Furnace Replacement Estimate Call
A homeowner calls about replacing their furnace. Hear the receptionist handle the call and keep the estimate request moving.
Call handling, built and run for you
Calls come in while you work. We handle them.
One of the systems we build, run for you. We answer your calls 24/7, capture what the caller needs, book supported appointments by your rules, and pass on anything that needs you.
We set it up and test it. You approve how it answers before it goes live. Then we keep it running.
Book a free 30-minute call
A 30-minute call. No pressure and no confusing sales pitch.
Watch the full live demo
Controlled test calls
Hear your front office in action.
Listen to two controlled test calls: an estimate request and an urgent no-heat call. Both are HVAC examples; the same front office is configured around the calls your own business receives.
No-Heat Furnace Call
A homeowner's furnace is out and the house has no heat. Hear the receptionist handle the urgent call and move the customer toward a booked appointment.
Missed calls
What could missed calls be costing you?
Start with an example. Move the sliders to match your business.
10
0100
500 USD
05,000 USD
Potential value of missed opportunities
USD a month
Book a free 30-minute call
This is an example, not a promise. Not every missed call becomes a job.
What is handled while you work
Handled while you keep working.
Answered 24/7. Details captured. Supported appointments booked by your rules. Anything that needs a decision goes to a person.
Calls handled while you work
Answered day and night, so you can finish the job.
Details captured together
Name, location, need, and urgency, kept in one place.
Supported appointments booked
Customers pick from the times you approve.
Estimate requests organized
Your team gets the details and a next step. You set the price.
Judgment calls go to a person
Urgent calls and decisions go to you or the contact you choose.
Recovery & Customer Reactivation
Keep real opportunities from going quiet.
Two approved email follow-ups: one for new inquiries that didn’t book, one for past customers you choose.
New-lead Recovery
A new inquiry did not book.
Approved emails follow up on your timing and stop when the customer replies, books, or reaches your stopping point.
New inquiry
Approved follow-up
Reply or booking
Next action visible
Customer Reactivation
A past customer or older opportunity is worth revisiting.
You choose who to contact. Approved emails give them an easy way to reply or rebook, and stop on the same rules.
Past customer
Approved reactivation
Reply or rebooking
Next action visible
Every reply and next step stays visible.
Your dashboard
See what came in and what needs attention.
Calls, leads, bookings, and follow-up organized in one place, with clear next actions.
We can use the R&L CRM or work alongside supported client systems, subject to the agreed integration scope.
Demo — illustrative sample data. Not a real client account or real business results.
White-glove service
We set it up, test it, and keep it running.
- 01
Learn your business.
Your services, hours, availability, and call rules. We do the setup.
- 02
Configure and test.
Configured around your rules and tested end to end with you before launch.
- 03
Manage and improve.
We monitor, maintain, and refine it as your business changes.
Your part: show us how calls are handled, share your rules and calendar access, and approve the setup before launch.
Customer feedback
What one business reported after testing the front office.
Managed Front Office
5 out of 5 stars
The front-office system captured 15 missed calls, including after-hours calls and calls missed while Michael was busy during the day. Customer reactivation brought in an additional $5,000 in revenue by marketing to his existing customers.
Next step
Tell us where calls interrupt your day.
A 30-minute call, no deck. We’ll show you how it would work, and tell you plainly whether it fits.
Pricing is tailored to your business, call volume, and agreed scope.