Vercel
Purpose: Website hosting, delivery, and analytics
Limited data: Website request and diagnostic data
Legal and trust
Subprocessors
Effective and last updated: October 11, 2026
We use the providers below to deliver contracted services. The exact providers depend on the signed scope and the features you have enabled. This list is pending final legal review.
In use today
These operate this website, your R&L account, and your subscription billing.
Stripe
Purpose: Payment processing for R&L subscriptions, and the customer billing portal
Limited data: Name, email, billing address, payment-method details held by Stripe, and subscription and invoice records
Supabase
Purpose: Customer sign-in, and the R&L billing database
Limited data: Account email, authentication records, and subscription and invoice state
Doppler
Purpose: Managed secret storage
Limited data: Credentials and configuration; not customer message content
Nylas
Purpose: R&L's own consultation scheduling and R&L's own outbound email — booking confirmations, and account and subscription messages — all on R&L's own connected Google account
Limited data: To book a consultation: your name, business or company name, email address, the time you choose, any phone number you give, and anything you write in the ‘what would you like to talk about’ box. For account email: your email address together with the subscription or invoice details the message is about
Approved, not yet switched on
This is part of the service and is listed so you can see where your information will go, but it is not connected yet and is receiving nothing today. Until it is, the contact form on this site falls back to a pre-filled email to us.
Formaloo
Purpose: The public contact and enquiry form
Limited data: The details a visitor chooses to submit — typically name, contact details, and their message
Managed Front Office backend
These providers run the Managed Front Office backend. The service is not yet sold through this site, and whether any business’s information is being processed through these providers today is not yet finalized: we are confirming it, together with the full provider set, and will state it plainly here before the service is sold through this site. They are listed now so you can see where your information would go.
Fly.io
Purpose: Application hosting for R&L's Managed Front Office backend
Limited data: Authorized service requests and operational data
Twilio
Purpose: Inbound call handling and owner SMS notifications
Limited data: The authorized owner phone number, notification content, and delivery status
Your own accounts are not subprocessors
Your existing phone line, the calendar account we connect for booking, and — where you direct and authorize a basic connection — your existing CRM remain your accounts. You control them, and they are not R&L subprocessors; they are your own direct relationships with those providers.
Changes
We review provider access before enabling a service and update this page when the active provider set materially changes.
Questions
Contact support@rlbusinessautomations.com.