R&LBusiness Automations

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The agent brain

Each automation used to carry its own copy of a price list or a policy, and that copy could go stale. Now every agent checks the same source before it drafts, answers, or decides.

An agent brain is a shared knowledge base of your prices, policies, templates, and client history. Every agent reads it before it works, so its output stays accurate and consistent.

Examples

What this looks like

Prices & policies

Your numbers and rules live in one place. Update one, and it applies everywhere at once.

Templates

The documents and messages an agent drafts follow wording you already approved.

History

What happened on a job before is there for the agent handling it now.

Staying in control

How you stay in control

  • You approve what goes into the agent brain: the prices, policies, and templates it reads from.
  • Update one entry, and every agent that reads it updates too. One place to fix, not several.
  • Your agent brain is scoped to your business. It is never shared across other clients.

Which step fits

Usually fits the Project step.

Project

An agent brain is usually built as part of a project, alongside the agents that read it, and kept current under the monthly license.

From $5,000 setup, plus a $250–$1,500 monthly license per system

See the full price ladder

FAQ

Questions about agent brain

Not usually. A pilot can run on the rules for that one task. An agent brain earns its place once more than one agent needs to share the same information.